Direct-Hotels Security & Privacy Policy

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) . We collect information about you for two reasons: - to process your booking and to provide you with the best service possible.

We will not email you in the future unless you have given us your consent. The type of information we will collect about you includes:

name
address
phone number
email address
credit/debit card details

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

All Internet bookings are processed securely using SSL (Secure Socket Layer) 128 bit encryption between your Internet browser and our website. When entering your details on the booking form you will see a padlock icon in the bottom right hand corner of your browser. This shows the user that the page is secure.

Credit card details are taken by the hotel to secure the reservation.